JTV Support Tickets All Reviews

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JTV Reviews

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  • Can't seem to get my refund

    Called numerous times to JTV to get them to issue me a refund on 2 rings that I purchased and sent back the next business day. I have spoken to 4 customer service people and each of them gave me the run around especially on the most expensive ring. All I want is my money back so that I can be done with JTV. I feel that as honest person giving JTV the benefit of the doubt by trusting them to send me good quality jewelry then,they should be honest enough to send me back my money. I don't have money to give away! More...
  • jewelery

    Bought a Moissanite eternity ring and wore it a little over a month and a stone fell out. Now it cannot be worn. Did not purchase a protection plan because it was a new ring and didn't think it was necessary. Was really happy when it arrived + worn it almost daily. The warranty ID is JTV 200 000163 440. How can you help me gain confidence in your show once more? More...


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