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JTV Complaint - Free Isn't always FREE !!
JTV Complaint

JTV Complaint


Jojo789's Picture Reviewed by Jojo789

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Free Isn't always FREE !!


This was my first and last time ordering from the company JTV . However, after reading some of the other complaints I count my blessings. I ordered some diamond hoop earrings, once they arrived they didn't appear as seen on tv nor have the bling factor and one pair was slightly damaged. When I ordered them ( 3 pair) the S & H was to be FREE and I was told it would be deducted prior to shipment...it wasn't. I returned the earrings using the prepaid label and received my refund in a timely manner minus TWO deductions for S & H. Guess I'll just chalk it up to a charge for each item, some consumers had to wait two weeks or longer for a refund and may be still waiting ; so thankful that I didn't have to go through that . I'll stick to what I know QVC and HSN.


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