JTV Support Ticket - Knoxville, Tennessee

Can't seem to get my refund - 2 carat 10kt gold princess cut diamond ring

Created By: Jrobertz123's Picture Jrobertz123 Last Reply: Jrobertz123's Picture Jrobertz123
Priority Level: [High] Status: [Open]
Created: 2 weeks ago Last Updated: 2 weeks ago
Department: N/A Replies: 0
Product: 2 carat 10kt gold princess cut diamond ring

Called numerous times to JTV to get them to issue me a refund on 2 rings that I purchased and sent back the next business day. I have spoken to 4 customer service people and each of them gave me the run around especially on the most expensive ring. All I want is my money back so that I can be done with JTV. I feel that as honest person giving JTV the benefit of the doubt by trusting them to send me good quality jewelry then,they should be honest enough to send me back my money. I don't have money to give away!


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